Housing Program Assistant Manager
ORGANIZATIONAL IMPACT
At Yolo County Children’s Alliance (YCCA)
• All of our programs support parental resilience by making
parents feel valued, acknowledged, and supported in every
interaction we have with them. We also spend a lot of time
focusing on parental resilience with our Healthy Families America
home visiting and Nurturing Parenting programs.
• We promote social connections for parents and youth with
programs like our Nurturing Parenting and Play School
Education.
• We help families get important concrete supports in times of
need by providing food, resources and referrals, Voluntary Income
Tax Assistance, enrolling people in health insurance and CalFresh
and providing childcare payments through our CalWORKS Child Care
Subsidy program.
• Parents learn about parenting and child development and how to
support children’s social and emotional competence through our
Healthy Families America home visiting, Play School Education,
Developmental Screening, Nurturing Parenting, and Period of
PURPLE Crying outreach programs.
• We help families and individuals secure housing and prepare
those who have been homeless to
live independently in a permanent residence. By providing housing
support, we help build safe and nurturing households for children
and families, and strengthen our community by providing
individuals secure and safe homes.
ROLE IMPACT
Your impact as the Housing Program Assistant Manager helps YCCA
in meeting the needs of the communities we serve by providing
team support for on-site case management services to individuals
and families experiencing homelessness. Through your work as a
supervisor helping your team of housing advocates, you will help
program participants maintain their current housing or transition
to permanent housing by providing access to key resources that
help bring positive change to their lives.
A DAY IN THE LIFE OF A HOUSING ASSISTANT
MANAGER
You will work with the Family Resource Center Housing team to
help prepare program participants to avoid eviction and maintain
current housing or transition to permanent housing using housing
first and strength-based principles. In addition, you will also
maintain a caseload, enter data, and turn in periodic
reports.
Daily duties may include:
• Conduct weekly, regularly scheduled individual supervision for
all direct service staff on your team
• Provide daily team and client support for crisis intervention
and case management needs as they arise
• Ensure that home navigators keep family files and case notes
maintained and up to date
• Provide follow-up on regular health and safety check-ins (in
person, by phone, or electronically) with program
participants
• Assist with securing basic needs, such as food, healthcare,
income, and stable housing
• Lead and Facilitate communication between program participants
and social service programs
• Deliver resource and service information, including about
COVID-19, using culturally and linguistically appropriate terms
and concepts
• Follow ethical/legal standards, including confidentiality and
mandated reporting
• Practice CDC health and safety guidelines for COVID-19 (wearing
a mask, practicing social distancing, and frequent handwashing)
and ensure that program participants adhere to these
standards
• Actively participate in staff meetings and other community
meetings, as indicated
• Identify, organize, maintain, and disseminate information to
team and program participants on a wide variety of economic
supports, housing options, and other useful resources in Yolo
County (CalFresh, CalWORKS, MediCal, Vets benefits, supportive
housing options, food distribution services, etc.)
• Provide leadership to YCCA’s Housing (Prevention team) Program
by working with staff and YCCA’s collaborative partners to
execute our contracts, scopes of work including enrollment,
outreach, and presentations.
• Plans, coordinates and attends all special events at the Family
Resource Center (FRC), which include: staff involvement,
budgeting, decoration, food preparation, party favors, delegation
of duties and researching possible donations.
• Works closely with the Program Manager to ensure compliance
with the program’s policies and procedures.
• Participates in recruitment, screening, and hiring of
staff.
• Creates and maintains the work schedule for staff.
• Ensures accurate and timely submission of data and
timesheets.
• Participates in the development of reports to contract funding
sources.
• Participates and communicates feedback of progress toward
contract milestones.
• Ensures accurate and timely submission of MAA timesheets.
• Reviews data of program outcomes and, when necessary,
implements strategies to improve outcomes.
• Works closely with Program Manager to ensure systems are in
place for data collection and to ensure program milestones.
• Works with team to ensure systems are in place for data
collection.
• Completes all required documentation, case notes, and data
collection in a timely manner.
• Schedules and coordinates staff activities for outreach
events.
• Works closely with Housing staff to provide program information
to the community.
• Creates and develops partnerships with outside community
agencies.
• Participates in YCCA training, activities, and meetings as
required.
• Orders supplies for daily operations and manages on-site issues
with electronics (printer, internet/phone, and water
dispenser).
• Perform other duties as assigned.
CHARACTERISTICS & SKILLS FOR A CANDIDATE TO SUCCEED IN
THE ROLE
Core Characteristics
• Collaboration: someone who is flexible and open to different
ideas, perspectives, and experiences and understand the power of
working together as a team
• Integrity: someone who takes responsibility for their actions,
is able to set clear expectations of what they can bring to the
table and has respect for those they work with
• Compassion: someone who is an active listener and shows empathy
for the diverse communities we serve
• Inclusion & Equity: someone who is self-aware and is motivated
to reduce barriers for communities whose voices are often
silenced and
• Development: someone who is curious and open to feedback to
ensure not only personal growth but overall team success
Must Have Skills
• Proficient with Microsoft Word, Excel, Outlook, and
PowerPoint
• Must have valid driver’s license and use of own car is required
as well as auto insurance
• Must be available to work weekends and evenings to meet family
schedules
• Effective written and oral communication skills
• Excellent organizational skills with the ability to prioritize
assignments
• Must be able to work with culturally diverse populations and
can relate to people with respect for their individuality
• Clear understanding of appropriate staff/client boundaries
• Experience working successfully with issues of substance abuse,
mental health, criminal background, and other potential barriers
to economic self-sufficiency
• Exemplary interpersonal skills and ability to work
cooperatively and in a supportive manner within an
interdisciplinary team, and culturally diverse populations.
• Consistently demonstrates professionalism, poise, tact, and
diplomacy in interactions with others including confidential or
sensitive situations.
• Proven leadership with staff, projects, and subcontract
management.
• Strategic thinking abilities and analytical skills.
• Self-Motivated and able to work with interruptions.
• Flexible to organization’s needs.
• Able to travel within community (i.e., outreach events,
community agencies, etc.)
Nice to Have Skills
• Knowledge of principles, practices, and Federal, State and
local laws regarding homelessness including Housing First,
Motivational Interviewing and Harm Reduction
principles
• Familiarity with Yolo County is a plus
• Understanding of or experience with the 5 protective
factors
• Understanding of or experience with trauma informed care
Essential Physical Requirements
Candidates must be able to perform tasks which involve the
ability to exert light physical effort in sedentary to light work
daily. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions
of the role.
Experience & Educational Background
• Candidates must have at least three years of experience working
with vulnerable and homeless individuals or have an Associate’s
Degree or above in Social Work, Psychology, Social Services, or a
related field. Should have a solid understanding and experience
in managing/motivating staff as well as providing support in
stressful working environments. Experience with reflective
practice preferred.
REQUIRED FOR EMPLOYMENT
Vaccinations
Candidates will be required to show proof of being fully
vaccinated against COVID-19 upon commencing employment.
Reasonable accommodations will be considered on a case-by-case
basis for exemptions to this requirement in accordance with
applicable law. Applicants should be aware that for
external-facing roles, particularly those involving close contact
with vulnerable individuals, accommodations that involve
remaining unvaccinated against COVID-19 may not be deemed
reasonable. YCCA will engage in the interactive process on an
individualized basis considering each particular role.
County or State Required Documentation
Due to the nature of this role a successful fingerprint and
background check is required.
OUR COMMITMENT TO DIVERSITY, EQUITY &
INCLUSION
At Yolo County Children’s Alliance, a diverse, inclusive, and
equitable workplace is one where all employees and volunteers,
whatever their gender, race, ethnicity, national origin, age,
sexual orientation or identity, education or disability, feels
valued and respected. We are committed to a nondiscriminatory
approach and provide equal opportunity for employment and
advancement in all our departments, programs, and worksites. We
respect and value diverse life experiences and heritages and
ensure that all voices are valued and heard.
We’re committed to modeling diversity and inclusion for our
industry sector, and to maintaining an inclusive
environment with equitable treatment for all.
TO APPLY
Please submit an email with your resume, a list of current
references and a cover letter, as separate attachments to:
YCCAjobs@gmail.com. Write “Housing Program Assistant Manager” in
the subject line of your email. Your resume, references and cover
letter must all be received, as attachments, in order to be
considered.